When AI Works: 97% Accurate, 3% Edge Cases, 100% Better Process
A client called me after their first AI pilot. "We found problems," they said.
Thoughts on AI in Operations
Real experiences building AI workflows for businesses that actually work. No vendor pitches. No theoretical frameworks. Just what works.
The Most Expensive AI Project Is the One That Should Have Been a Spreadsheet
I watched a company spend weeks scoping an AI solution for detecting anomalies in their data.
AI Adoption Happens in Hallway Conversations, Not Training Sessions
AI adoption doesn't happen in training sessions. It happens in hallway conversations.
Your Critical Spreadsheet Is a Business Liability Until Someone Else Can Understand It
Somewhere in your business, there's a spreadsheet running a process worth more than most people's salaries.
The Best AI Strategy Isn't a Strategy. It's Permission to Play.
62% of small business owners who haven't adopted AI say the reason is they don't understand the benefits.
The Worst Marketing Copy Was Written by AI. So Was the Best.
The worst marketing copy I've seen this year was written by AI. The best marketing copy I've seen this year was also written by AI.
The Liminal Space: Why Some See AI's Future While Others See Hype
There's a moment in every technology shift where the world splits into two camps.
You're Spending 2 Hours a Day on Work Your AI Assistant Could Do in 10 Minutes
Every morning, you open your inbox and start triaging. Which emails need a reply right now?
Ready to see how AI agents work in your business?
We'll show you a specific workflow in your operation that an AI agent can handle this week.
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